Coronavirus Support Privacy Policy

This Privacy Policy outlines how Coronavirus Support collects, uses, protects and otherwise handles your Personally Identifiable Information (PII). Please read this Privacy Policy carefully. By accessing the Coronavirus Support website or mobile application, or by otherwise using Coronavirus Support Services we assume you have read and understand this Privacy Policy in full.

Personal Information collected by Coronavirus Support

When registering with Coronavirus Support, managing your account, as appropriate, you may be asked to enter your name, email address, mailing address, phone number or other details to help you with your experience.

Bank account and credit card information may be required by our Financial Service Providers (i.e. PayPal), but is NEVER stored on Coronavirus Support's servers.

Coronavirus Support does not require, and will NEVER ask for, your Social Secuirty Number.

You may choose to add your photo or "avatar" to your Coronavirus Support profile. Other users of the Coronavirus Support Services may be able to view your photo. You may remove your photo or change it at any time in your account settings.

We may use personal information stored with third parties that you choose to provide to Coronavirus Support, such as social media account information and your social media contacts. By linking your third party accounts or using third party sign-in services, you authorize Coronavirus Support to have access to this information and you agree that Coronavirus Support may collect and use this information in accordance with this Privacy Policy.

Personal testimonial information or endorsements that you voluntarily provide to us may be displayed with your name on Coronavirus Support with your consent. To update or delete your testimonial, contact us at

Collection of Information

We collect information from you when you:

Coronavirus Support does not store Bank Account or Credit Card Information.

Use of your Information

We may use the information we collect from you when you register, process a transactions, respond to a survey or marketing communication, browse the website, use the mobile application, or use certain other Coronavirus Support services in the following ways to:

  • Provide you with the Coronavirus Support Services and customer support.
  • Personalize your experience.
  • Notify you about your account activity.
  • Verify your identity and account information.
  • Improve our website in order to better serve you.
  • Detect, prevent or remediate violations of policies or applicable user agreements.
  • Allow us to better service you in responding to your customer service requests.
  • Administer a contest, promotion, survey or other site feature.
  • Quickly process your transaction requests.
  • Send periodic emails regarding your account.
  • Notify you of important changes to Coronavirus Support Services or the Coronavirus Support Terms & Conditions or Privacy Policy.
  • Follow up with you after correspondence (live chat, email or phone inquiries)
  • Any other purpose that we disclose to you in the course of providing the Coronavirus Support Services to you.
  • Protecting your Information

    We have security measures in place to protect your personal information, including the use of industry-standard data encryption technology, firewalls, information access authorization controls, and internal policies and restrictions regarding the storage of and access to your personal information. Your personal information is contained behind secured networks and is only accessible by Coronavirus Support officals who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

    We implement a variety of security measures when a user submits or accesses their information, or processes a transaction to maintain the safety of your personal information.

    All financial transactions are processed through a Payment Gateway provider and are not stored or processed on our servers.

    Please note that no data transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. Coronavirus Support’s servers and business operations are entirely located in the United States. If you have any questions about the security of your personal information, you can contact us at

    Do we use 'cookies'?

    Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember your login name when you return to the website after some time. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

    We use cookies to:

    You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser's Help Menu to learn the correct way to modify your cookies.

    If you turn cookies off, some of the features that make your site experience more efficient may not function properly, but it will not affect the general user experience.

    Third-party disclosure

    We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it's release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property or safety.

    However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

    We may share your personal information with third parties upon your request, after verification of your identity, at our sole discretion. For example, you may ask Coronavirus Support to confirm your status as a Coronavirus Support user with a third party.

    We may share your personal information if we believe disclosure is reasonably necessary to comply with any applicable law, legal process, or government request; to investigate or bring legal action against someone who may be violating our rights, our terms and conditions, or the rights of others; or to protect the safety and security of Coronavirus Support, our users, or the public.

    Third-party links

    Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

    Coronavirus Support sites and mobile applications include social media features that allow you to "Like" or share content on third party sites. These features may be hosted by the third party sites or the Coronavirus Support sites, and may collect your IP address, the Coronavirus Support page you are visiting, and may set a cookie to enable the feature to function. This Privacy Policy does not apply to third party cookies, web beacons, social media features and widgets (such as the Facebook Like button), or other tracking technologies used by third parties. Coronavirus Support is not responsible for the privacy policies and practices of such third parties.

    We use Google AdSense Advertising on our website
    Google, as a third-party vendor, uses cookies to serve ads on our site. Google's use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

    We have implemented the following:

    We, along with third-party vendors such as Google use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers together to compile data regarding user interactions with ad impressions and other ad service functions as they relate to our website.

    Opting out:
    Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.

    Do Not Track signals

    We honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.

    Third-party behavioral tracking

    We do allow third-party behavioral tracking

    California Online Privacy Protection Act

    CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law's reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared.

    In compliance with CalOPPA:

    COPPA (Children Online Privacy Protection Act)

    Regarding collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.

    We do not collect information from children under 13 and do not let third-parties, including ad networks or plug-ins collect PII from children under 13.

    In order to remove your child's information from your Coronavirus Support account, please contact us at

    In order adhere to COPPA tenants, parents can review, delete, manage or refuse with whom their child's information is shared through contacting us directly.

    Fair Information Practices

    The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

    In order to be in compliance with Fair Information Practices we will take the following responsive action, should a data breach occur:

    CAN-SPAM Act

    The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

    We collect your email address in order to:

    To be in compliance with the CAN-SPAM Act, we agree to the following:

    If at any time you would like to unsubscribe from receiving future emails, you can email us at and we will promptly remove you from ALL correspondence.

    Changes to the Privacy Policy

    You will be notified of any Privacy Policy changes via Email

    Updating your Personal Information

    You can update your personal information by:

    We will retain your information for as long as your account is active or as needed to provide you the Coronavirus Support Services. If you wish to close your account or request that we no longer use your information to provide you the Coronavirus Support Services, contact us at and we will respond to you in a reasonable timeframe. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our terms and conditions.

    Contacting Us

    If there are any questions regarding this privacy policy, you may contact us using the information below.

    Last Edited on 2020-03-22